PhonetasticA {CTI} product from {Callware}. Phonetastic employs if-then rules and customer records to tell those receiving calls who is calling (based on {ANI} and {DNIS}) and to determine how the call should be routed, e.g. to a certain sales representative or to the general sales department; receive high-priority treatment; receive a fax-back, etc. (1996-12-08)