夫人,太太,女士
Ma'am \Ma'am\, n. Madam; my lady; -- a colloquial contraction of madam often used in direct address, and sometimes as an appellation.
ma'am n : a woman of refinement; "a chauffeur opened the door of the limousine for the grand lady" [syn: {dame}, {madam}, {lady}, {gentlewoman}]